Returns & Exchanges

At ShopTheAddison, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all eligible items. If your decor or furniture doesn't perfectly fit your space, we are here to help facilitate a smooth exchange or refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in unused condition.

3

Ship It Back

Affix the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing