Returns & Exchanges
At ShopTheAddison, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all eligible items. If your decor or furniture doesn't perfectly fit your space, we are here to help facilitate a smooth exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Ship It Back
Affix the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
